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How We Handle Your Account Information

We collect and protect the information you share when you open an account, deposit via bKash or Nagad, and play in our lobby. This policy explains what we keep, how we use it, and who you contact to request changes or deletions.

Account securityPayment data encryptionSupport channel accessData request process
baji sport How We Handle Your Account Information
PRIVACY CONTACT

Request Your Data or Ask Questions

If you want to see what we hold, ask us to delete your account, or update your contact preferences, reach us through any channel below. Our team reviews data requests within a few business days and walks you through the verification steps before releasing account information.

Team online

Live Chat

Open the chat widget in the bottom corner of any page and ask for the privacy team. Fastest route for account data questions, and agents can confirm your identity through your registered mobile number before sharing details.

Email Support

Send your data request or privacy question to our support address. Include your account username and registered mobile number so we can verify ownership. Expect a reply within two business days with next steps or the information you requested.

Account Settings

Log in, tap the profile icon, then select Privacy Controls. From there you can download a copy of your transaction history, toggle marketing messages on or off, and submit a deletion request that our team will review.

SECURITY PRACTICES

How We Protect What You Share

We encrypt payment details with industry-standard SSL so your bKash or Nagad transfers stay private. Session cookies help us recognize your device without asking you to log in every visit, and two-factor verification adds an extra layer when you request a withdrawal. You control marketing preferences and can request a data export or account closure any time through support.

Payment Encryption

Every deposit and withdrawal request travels over an SSL connection. We never store your bKash PIN or Nagad password; those stay on your device. Only the transaction reference and amount reach our server, then get passed to the payment processor.

Cookie Management

Session cookies remember your login and language choice so you don't have to re-enter them each visit. Tracking cookies help us understand which game categories you browse most.

Account Verification

We ask for a mobile OTP or document photo before processing large withdrawals. This step prevents someone else from pulling funds if they guess your password.

Data Retention

Transaction logs stay on file for compliance audits; marketing opt-in records are kept until you change your preference. If you request account deletion we remove personal identifiers but may retain anonymized transaction summaries for fraud detection.

Privacy Policy Questions

We ask for your mobile number, a password, and basic verification details so we can secure your account and route withdrawals. Payment wallet numbers—bKash, Nagad, Rocket—are encrypted and used only for deposits and payouts.

Yes. Log in, open account settings, and tap Privacy Controls to request a data export. Our team sends a file with your transaction history, login records and preferences within a few business days after verifying your identity.

Open account settings, find Communication Preferences, and toggle off promotional emails or SMS. Changes take effect immediately. You'll still get transaction confirmations and security alerts since those are account-essential, not marketing.

We share transaction references with our payment processor to verify bKash or Nagad transfers, but we never sell your data to advertisers or external lists. Any disclosure beyond payment processing requires a legal order in an eligible region.

Transaction logs are retained for audit purposes even after closure, but we remove personal identifiers like your name and mobile number. Anonymized summaries may stay on file for fraud detection. Contact support to request full deletion where local law permits.

Session cookies keep you logged in; tracking cookies show us which games you browse. You can clear or block cookies in your browser settings, but that logs you out and may reset language preferences. Essential cookies are required for the site to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.